Achievement of Gypsy, Roma, Travellers, asylum seekers, refugees and pupils new to the UK Why this Service is important All children and young people are entitled to an education which helps them reach their potential. Some children are more vulnerable than others to barriers which affect their learning. Within the new Ofsted framework, leadership and management will be judged on how well the school promotes: - Improvements for all pupils and groups of pupils to overcome specific barriers to learning
- The confidence and engagement of parents and carers in supporting outcomes for all pupils
Core Service Provided Core service to Luton schools Details of Service This service enables schools/academies to access high quality expert advice and needs-led liaison between school/academy, family and other agencies, to support children from Gypsy, Roma, Traveller families and pupils new to the UK, including asylum seekers and refugees, who are at risk of low achievement and attendance. Support for the school/academy is available for issues such as cultural understanding, legal status, transition, attendance, forced marriage and Female Genital Mutilation. Through face to face meetings the service is able to support the pupils’ families with understanding the education and social care systems. Obligations on the part of the School / Academy Relevant personnel are available for meetings with Equality and Diversity staff when school / academy has requested support. Quality Assurance Standards - Telephone queries to be responded to within one working week.
- All correspondence to be responded to within 10 working days.
- Complaints acknowledged within 3 days and responded to within 10 working days.
Charging Arrangements £2,000 (plus VAT to academies) p.a
Cost of ad hoc services when annual package is not bought in. £550 for a day / £275 for half a day Service Contact Name: Rosalind Paul Telephone: 01582 538240 E-mail: Rosalind.paul@luton.gov.uk 
Full Traded Services at Luton brochure for 2012/13 |