With the Council’s budget challenges, we cannot ignore the need to save money.

However, projects are not prioritised on that basis alone.  Positive impact on our external customer, ease of implementation and support within the...

Six sigma is a method of data and process analysis used to understand process variation. The aim of a six sigma project is to reduce variation to improve consistency of services to customers and to improve to a consistent basis.

A black belt in...

A number of UK councils (and central government) have started out on their road to implementing lean. Luton is indeed one of the early adopters of the lean philosophy in public sector, and as such, taking a leading role. 

However, at this...

There is always a need to reduce costs due to the growing pressures.  Lean and other continuous improvement methods enable the organisation to be able to challenge what it does and improve it. Luton Excellence will help to identify and...